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- Services
- Waste management
- Environmental projects
- Containers for separate waste collection obtained by The Environmental Protection and Energy Efficiency Fund (EPEEF)
- REEF 2W
- BIN2GRID
- PPI4WASTE
- We are dedicated to smart waste management 365 days a year: Pilot project “This is How the Friends of the Environment Recycle”
- Clean Fleets
- The pilot project researching the preparedness of the citizens for separate collection of reusable waste
- Urban biogas
- Civitas-Elan
- About us
- Contacts
- Info centre
- News
- FAQ
- Which waste is considered biowaste? Which waste is disposed of in the brown bin?
- When and where do I have to dispose of yellow bags for plastic and metal packaging? What to do if I have to dispose of larger quantities of plastic and metal packaging?
- Where should I keep paper and biowaste bins?
- There is a “recycling island” near my home. Do I have to use the paper bin I received?
- We make our own compost. Do we have to hand over biowaste?
- I was assigned a paper recycling bin. How frequently will waste paper be collected, what are my obligations, and is my monthly bill going to be higher?
- What are mixed municipal waste collection days on my street, and what is the governing law?
- The owner of our property has changed. How can we change the name on our bills and which documentation do we need?
- I no longer live at my old address, do not use this property any more, or no longer have my place of residence registered at this address. What do I have to do to stop paying mixed municipal waste collection and disposal charges?
- Can I replace my trash can with a different volume can?
- I noticed that my municipal waste can was damaged after the last collection. Is it possible to fix it?
- How does Zagreb City Holding Ltd, Subsidiary Čistoća calculate waste collection charges?
- Can I pay my bill online?
- How is bulky waste collected at present?
- How do I apply for the municipal waste collection service?
- Which regulations are the charges for Čistoća’s services based on?
- Billing error?
- How do I submit a compliment, suggestion or complaint?
- How do I separate waste properly?
- When are the streets cleaned?
- Why are there no curbside collections of mixed municipal waste in front of the residents’ homes on my street?
